Please read these terms and conditions carefully as you will be bound by them. A contract between you and Littletown Farm Guesthouse will come into existence upon the date upon which you reserve a room with us.

 

Check-in / Check-out

Our standard check-in times are between 15:00 – 19.00 hours. If you wish to arrive before 15.00, we will do our best to arrange for your room to be ready or alternatively hold your luggage for you.

 

Bookings

Rooms may be reserved online or over the phone with a valid credit or debit card. Full payment is due on departure or becomes payable to us in accordance with our “Cancellations” policy (see below).

We reserve the right to pre-authorise your card 5 days or less ahead of your arrival date. Payment on departure can be made by credit/debit card or cash. A minimum 2-night stay is required at weekends (a “weekend” includes a Friday or Saturday night).

 

Group bookings (3 or more rooms)

To secure a group booking we require valid credit/debit card details and a non-refundable deposit of 10% of the total booking cost.

 

Cancellations

Cancellations must be made at least 72 hours prior to your planned arrival date to receive a refund of any payment previously made. If you cancel less than 72 hours before your due date of arrival we will charge the cost of your first nights stay or fail to arrive at the guesthouse (‘no show’), we will charge your credit/debit card with 100% of the value of your booking. We recommend guests ensure they have valid travel insurance in place in case of the need to cancel your booking.

For group bookings, if the whole or part of a group booking is cancelled less than seven days ahead of the due arrival date, 100% of the cost (less the deposit) will be charged to your card.

 

Bad weather policy

In the event of bad weather conditions, We will fully apply our cancellation policy.

 

Prices

Room rates shown on our website are per room, per night and include breakfast, parking and taxes. Room rates are subject to change. Prices are quoted inclusive of any VAT payable.

 

Parking

We provide complimentary on-site parking to guests. Cars and their contents are parked entirely at the car owners’ risk.

 

Damage

We reserve the right to make a charge of up to £250 for any damage caused to a room by a guest.

 

Smoking

We are a strictly non-smoking establishment anywhere in the building.